How big are your chocolate coins and casino chips?
What kind of chocolate is used to make the coins? Are they any good?
How long does it take to ship my order?
How long does your chocolate stay fresh?
How should I store my chocolate once I receive it?
How do you ship chocolate during summer months?
Are your chocolate coins & casino chips Kosher?
Are your coins certified nut-free?
Is your chocolate gluten-free and lactose-free?
What are the ingredients in your chocolate coins & casino chips?
What do you need to personalize my chocolate coins?
What's the story with the villain?
HOW BIG ARE YOUR CHOCOLATE COINS AND CASINO CHIPS?
Our chocolate coins and casino chips are 1-1/2" in diameter. A really nice size to display your chosen imprint designs.
WHAT KIND OF CHOCOLATE IS USED TO MAKE THE COINS? ARE THEY ANY GOOD?
Wicked good! Our chocolate coins are produced using the finest Callebaut Belgian chocolates. Callebaut is renowned as one of the world's finest chocolates and one of the few chocolatiers that still selects, roasts and grinds its own cocoa beans. This yields a more intense, more complex and deeper cocoa flavor. Our money-back guarantee shows our confidence that you will love the taste of our 100% Belgian chocolate coins.
HOW LONG DOES IT TAKE TO SHIP MY ORDER?
Your chocolate will ship by the fifth business day after we receive your order. We do offer RUSH Production as an option during checkout if you need your chocolate produced faster. Consult our dynamic shipping calendar on the Checkout page to see when your chocolate will ship and when it will arrive to you.
HOW LONG DOES YOUR CHOCOLATE STAY FRESH?
Our chocolate coins remain fresh up to one year. Over time, you may begin to notice a white cast on the surface of your chocolate. This is a natural process with chocolate called "bloom" which is the oils separating from the cocoa butter. It has no negative effect on the taste of the chocolate at all.
HOW SHOULD I STORE MY CHOCOLATE ONCE I RECEIVE IT?
Chocolate is best stored at room temperatures between 63 and 75 degrees F. In most cases, if you are comfortable in the room where the chocolate is being stored, the chocolate is happy too. Avoid refrigerating or freezing your coins, as this actually reduces the shelf life. Store your chocolate off the floor and at least four inches away from any walls. This will allow air circulation around the chocolate. Also, avoid storing your chocolate near anything with strong odors like cleaning supplies or in rooms where people smoke. Chocolate absorbs nearby odors and can affect its taste.
HOW DO YOU SHIP CHOCOLATE DURING SUMMER MONTHS?
Your chocolate coins and casino chips are expertly packed in our patented ThermaFrost® insulated coolers with frozen gel ice packs to keep your chocolate coins cool & comfy on their way to you. We monitor temperatures nationwide daily and adjust the amount of frozen gel packs as needed. All at no additional cost to you! We guarantee your chocolate will arrive in perfect condition or we will replace it.
ARE YOUR CHOCOLATE COINS & CASINO CHIPS KOSHER?
Yes. All of our chocolate products carry the Triangle K Kosher Dairy certification.
ARE YOUR COINS CERTIFIED NUT-FREE?
Although our chocolate coins are produced in a nut-free facility in Holland, because they are not produced in the United States, they have not gone through FDA certification to be classified as nut-free. So the best advice is to avoid eating the product if nut allergies are a concern.
IS YOUR CHOCOLATE GLUTEN-FREE AND LACTOSE-FREE?
Our chocolate products are gluten-free but do contain milk powder so lactose-intolerant individuals should avoid them.
WHAT ARE THE INGREDIENTS IN YOUR CHOCOLATE COINS & CASINO CHIPS?
Click here to view a copy of our chocolate coin & casino chip ingredients.
WHAT DO YOU NEED TO PERSONALIZE MY CHOCOLATE COINS?
The coin stamping process requires black & white line art…no grayscale, colors or shading. If your logo has simple coloring, we can easily convert that to black & white for you. If your art requires more detailed conversion, a $45 art conversion fee may apply.
Below is an example of the type of art needed:
If you're just adding text without art, for example, Barb & Mark's 25th Anniversary, we can do that for you.
WHAT'S THE STORY WITH THE VILLAIN?
That's Baron von NotNice. Born to parents of Austrian & Cleveland descent, he was denied chocolate coins as a child for fear they would make him "phleghmy". He vowed to one day rid the world of chocolate coins through a combination of deceit, thievery and raising thermostats. Although he is dedicated to honing his craft of evil, he has yet to achieve his lifelong aspiration of converting an Oompa Loompa to one of his henchmen. The Baron is a Pisces, enjoys long walks on the beach and 70's singer Christopher Cross.
