It’s our goal to make this a fun and easy shopping experience and if you have any problems with our site or the purchase process…please let us know.
After sixteen years in the business of making chocolate coins for some of the largest companies in the world, we think we’ve come up with a better way to do it. Our company’s focus is on you…our customer. It’s too easy to fall into the trap of looking at your chocolate coin order as “just another coin job.” Let’s face it, we stamp thousands & thousands of chocolate coins every day. So why is yours any more or less important than the next one, or the one before it? Because it’s important to you, that’s why. And that makes it important to us. This isn’t “just another batch of chocolate coins” to you. It’s your wedding reception favor. It’s your company’s employee thank-you. It’s a promotional piece for your most important campaign ever. Do you really care about our “state-of-the-art” equipment or the fact that we can produce a quarter million chocolate coins a week? Or do you want YOUR chocolate coins to be beautifully stamped, exceptional tasting and arrive when and where you expect them to? We thought so. That’s what separates Foiled Again! from the other companies out there that sell chocolate coins. The service level that you receive from us is unrivaled. We are fanatical about your total satisfaction with every purchase from us. It is our only mission.
But don’t take my word…take the word of the more than 700 customers that have posted reviews on our site. They are 100% real and completely unedited. Pinky swear.
Our promise to you is that we will strive to exceed your expectations in all areas. From the ease of the ordering process to consistent communication and follow-through. From the highest quality designs to the exquisite taste of our 100% Belgian chocolate. We want your experience with us to be so overwhelmingly positive that you can’t help but tell your friends and family about it. If we can make that happen, we’ll know we’ve done right by you. And if we screw up, I personally want to hear about it. I’m Scott and this is my baby.
Call me at 919-342-4601 or email me and I’ll do whatever it takes to make it right.
We don’t want to sell you chocolate coins once…we want you as a lifelong customer. Someone who talks about our product and our service because it blew you away. We’re passionate about what we do here and we hope that comes across in every detail.
I appreciate you giving us a shot.