I am from Canada and needed to order the chocolate coins for a business convention in Florida. The order was seamless. To my pleasant surprise, the chocolate came in this nifty thermal pack and even though it was sitting in a warehouse for a few days, it was still cold! In fact, we recycled the container and ice packs for the duration of our visit so we could safely store our lunches! Even more impressive, the coins were exactly what we specified, they looked great and they were exceptionally tasty! None of us could get over the high quality Belgium chocolate that was used and so we all enjoyed indulging in them! Way to go! Couldn’t be happier with the quality and service!