Scott appears to be doing everything right: Quality product, quality communications, quality service. I will order again, and I will share his service with others whom I think will have a need. One quick note: I personally love “Mint” Dark Chocolate – it surprised me to learn others don’t! Anyway, the mint dark chocolates were popular, but I did get some feedback from others who didn’t care for that flavor. This is no reflection on the quality of the product, just a taste preference to be aware of.